Privacy Policy

1. Introduction

This Privacy Policy describes how Shubham Computer, Dhule (“we”, “us”, or “our”) collects, uses, stores and protects your personal information when you visit our website, contact us, or use our products and services. This page is maintained by Shubham Computer to answer common privacy questions about our business.

2. Information we collect

We may collect the following information when you interact with us:

• Name, phone number and email address you provide through enquiry forms or calls.
• Business or billing details needed for invoices, AMC contracts or corporate orders.
• Device and service details you share for repair, support or installation requests.
• Basic usage information such as pages visited, to help us improve the website.

3. How we use your information

We use your information only for legitimate business purposes, including:

• Responding to enquiries, quotes and service requests.
• Processing orders, deliveries, installations and after-sales support.
• Managing annual maintenance contracts and warranty claims.
• Communicating updates, offers or service reminders you have opted into.
• Improving our website, products and customer experience.

4. Sharing and disclosure

We do not sell your personal information. We may share it only with trusted service providers who help us operate our business — such as delivery partners, payment processors, or warranty service providers — and only to the extent necessary. We may also disclose information if required by law or to protect our rights.

5. Data security

We take reasonable steps to protect your personal information from unauthorized access, loss or misuse. However, no internet transmission or storage system is completely secure, so we cannot guarantee absolute security.

6. Your choices

You can ask us to update, correct or delete your contact details at any time. To opt out of promotional messages, contact us using the details below. We respect your preferences and will act on your request promptly.

7. Cookies and analytics

Our website may use basic cookies or analytics to understand how visitors use the site. You can control cookies through your browser settings. We do not use invasive tracking or profiling tools.

8. Contact us

If you have any questions about this Privacy Policy or how we handle your information, please contact us:

9. Changes to this policy

We may update this Privacy Policy from time to time. The updated version will be posted on this page with the revised date. We encourage you to review it periodically.